DUE TO THE ONGOING SITUATION WITH COVID-19 WE HAVE PUT THE FOLLOWING CONTROL MEASURES IN PLACE.

  1. SOCIAL DISTANCING: PLEASE ASSIST OUR STAFF BY KEEPING TO THE TWO METRE DISTANCE REQUIRED.
  2. WE HAVE SET UP A ONE WAY SYSTEM, PLEASE WAIT OUTSIDE UNTIL INVITED IN.
  3. DROP OFF: ON ARRIVAL , PLEASE GO THROUGH INTO THE DOG ROOM, CALL OUT SO WE KNOW YOU ARE THERE. THEN OPEN THE DOOR TO THE HENRY PEN AND LET YOUR DOG OFF THEIR LEAD IN THE AIRLOCK. PLEASE TAKE YOUR LEAD HOME WITH YOU.
  4. PICK UP: PLEASE BRING YOUR LEAD BACK WITH YOU. COME INTO RECEPTION AND CLOSE THE OUTER DOOR SECURELY. YOUR DOG WILL BE BROUGHT TO THE INNER DOOR AND ALLOWED TO COME TO YOU WITHOUT STAFF ENTERING RECEPTION.
  5. ALL CONTACT POINTS WILL BE CLEANED ON A REGULAR BASIS. PLEASE USE THE MAIN DOOR BAR WHEN PUSHING OR PULLING THE FRONT DOOR.
  6. HAND SANITISER, ANTI-BAC WIPES, ANTI-BAC SPRAY AND BLUE-ROLL IS AVAILABLE FOR YOUR USE IN RECEPTION AND IN THE DOG ROOM.
  7. FOR YOUR SAFETY WE WOULD PREFER THAT PAYMENTS ARE CONTACTLESS OR BY CARD. THE CARD MACHINE WILL BE CLEANED AFTER EVERY USE.
  8. IF YOU BRING A PACKED LUNCH FOR YOUR DOG, COULD YOU PLEASE BRING IT IN A DISPOSABLE FOOD BAG WITH YOUR DOGS NAME ON IT, AND LEAVE ON RECEPTION AS YOU ENTER.
  9. THANK YOU FOR YOUR ASSISTANCE AND PATIENCE AT THIS DIFFICULT TIME.

STAY SAFE.